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That X distribution company is sending the same template to all the emails saying that they are "Artificial Streams" reported by Spotify, which in reality many of them were organic from their fans or even tracks with less than 1K streams. From what we have seen over the last few days Spotify has done a huge ban wave where even artists who didn't do any marketing activities got their content removed. Our plays are sourced through a variety of big sources and are coming from real users. In this case we will happily investigate what has been delivered to you already and what has not been delivered yet. The remainder if any would be calculated and refunded to you or you can re-upload the content and we will be happy to deliver any missing remaining plays. We have previously posted a "plans" post on what we plan to do in the next few months and we promise you to deliver what we have stated. smm panel